Privacy Policy

Privacy Policy (with Cookie section)

Last updated: 1st November 2025

1. Introduction

We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and store your information when you visit or purchase from Maddy.ch.

2. Data We Collect

We may collect the following personal information:

  • Name, address, email, and phone number

  • Order and payment information

  • Delivery address and billing data

  • Technical information (IP address, browser type, device data)

  • Website usage data through cookies

3. How We Use Your Data

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website, products, and user experience

  • Send promotional communications (only with your explicit consent)

We do not sell or rent your personal information to third parties.

4. Cookies

Cookies are small text files stored on your device to improve functionality and user experience.
We use:

  • Essential cookies (required for the website to function)

  • Analytics cookies (to analyze site usage and performance)

  • Marketing cookies (for personalized advertising, if consent is given)

You can disable cookies through your browser settings, though some site features may not work properly.

5. Data Sharing

We may share necessary data with trusted third-party providers to fulfill orders and operate our services, including:

  • Shopify (e-commerce platform)

  • Printful and Gelato (production and shipping partners)

  • Payment processors (e.g., Stripe, PayPal)

These partners process data according to their own privacy policies and applicable law.

6. Data Retention

We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Request data portability, where applicable

To exercise your rights, please contact us at:
📧 info@maddy.ch