Terms & Conditions

Terms & Conditions (T&C)

1. Introduction
Welcome to Maddy.ch. By placing an order through our website, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

2. Company Information
Maddy.ch is operated by [Your Legal Name / Sole Proprietorship], based in Switzerland.
Email: info@maddy.ch

3. Products and Artwork
Our products are created in collaboration with selected artists. Each design is either exclusive to Maddy.ch or used under an explicit license from the artist.

4. Pricing
All prices are listed in CHF and include VAT where applicable. Shipping costs are calculated at checkout.

5. Order Process
Orders are confirmed only after payment is successfully processed. You will receive an email confirmation with order details.

6. Shipping & Delivery

· We operate using print-on-demand partners (e.g., Gelato, Printful).

· Delivery times vary depending on the product and destination.

· Orders may be shipped from outside Switzerland, which may result in customs duties.

7. Returns & Refunds

· Customized or limited edition items are non-refundable unless defective.

· Standard items may be returned within 14 days of receipt, in original condition, at the customer’s expense.

8. Intellectual Property
All designs, images, and content on Maddy.ch are protected by copyright. Unauthorized reproduction is prohibited.

9. Limitation of Liability
We are not responsible for delays, damages, or losses caused by shipping carriers or customs clearance.

10. Applicable Law
These Terms are governed by Swiss law.